Dear Victoria,
Thank you for everything about executing and completing the sale of our wonderful home. We learned so much in the process. Thank you also for your special painting of our home. We will always treasure it.
May you and yours know God's many blessings — with gratitude and regards,
Bambi and John
MAPLEWOOD
Dear Victoria,
We wanted to write and thank you for the superb job you did in helping us to find a terrific house in South Orange. From the very first meeting, to our very last visit with you in our new home, you have made us feel like we were your only client. It is no wonder you are a superstar in Burgdorff – we simply can't imagine how anyone can make every one of their clients feel so well taken care of, and your singular focus.
During the entire home buying process process, we felt that we were benefiting from your years of experience in representing both buyers like us, as well as sellers. We came to depend on your candid and sound advice. You immediately sensed what we liked and helped us to spend our time wisely in focusing on homes that would best meet our needs. We never felt pressured by you to buy something that wasn't right for us. When it came time to make an offer on our home, you were incredibly strategic. Even after we closed, you continued to be a local resource for us, sharing your insights and contacts as we got to know our new community.
We hope to be in our home for awhile, but we absolutely plan to turn to you when we are ready to sell and find another. We can't imagine working with anyone else and happily would recommend you to anyone who was looking for a home in our area. It has been refreshing working with someone who is a true professional in every sense of the word – something hard to find these days!
The bottom line is that we put our trust in you, and you never let us down. For that, you will always have our heartfelt and sincere thanks. We wish you the best and hope to stay in touch in the coming months and years.
The Doyle Family
SOUTH ORANGE
Hi Victoria,
How are you doing? I hope all is well with you. We miss NJ, especially the towering trees and beautiful houses that make up Maplewood/ So. Orange. San Diego is okay. It’s great living close to the beach and the people are friendly, easy to meet. Life is mostly very different because Serena and William are in all-day kindergarten. I need to be gainfully employed!
Please keep in touch—[Address].
You never know, but the famous La Costa Resort and Spa is just up the road, so if you are ever in the area give a call at [Phone Number] and I'll book appts. Also, I cannot tell you how many times I have thought to send over a blurb for you to use as you wish in any marketing capacity. How do I start? You are truly the best. Here goes.
We used Victoria Carter to both buy and sell our residence in South Orange. Meeting her was our lucky day. On the moving-in side, Victoria found us a property that we were able to successfully bid on before its debut open house, saving us the worry and expense of a bidding war during the aggressive real estate market of the early 2000s.
When it came time to sell, the market had slowed. Victoria immediately laid out a plan that encompassed necessary cosmetic improvements to the house and yard (and she shared names of great contractors to get the job done quickly) and a timeline that put us on the market just as buyers were interested. She expertly negotiated between two bidders and steered the deal through the closing.
Perhaps the strongest endorsement we can give Victoria is that she is the realtor we called for advice as we looked at houses in our new location—3000 miles away. While our California realtor was good, she in no way offered the support, honest advocacy and smart advice that Victoria did from afar. The advice Victoria gave us pulled us away from a problem property and nudged us toward the house that has proven to be the better choice for us…which is a lot more that the local realtor was willing to do.
Thank you, Victoria. You are truly an exceptional agent.
Elaine and David Migdal
formerly of SOUTH ORANGE
Dear Victoria,
No words can express our heartfelt thanks for the superlative job you did in marketing our home. Your skills as a realtor superseded our expectations – even though we chose you, in part, because of your outstanding reputation.
Nothing could have prepared us for the difficult nature of our transaction. Marketing a "high end" home can, apparently, bring with it problems above and beyond the usual and customary ones. Through it all, you persevered at every turn and exhibited a level of calm and lucidity of thought when our "deal" dragged endlessly on. Your negotiating skills vis a vis a truly difficult prospect are commendable – a real credit to you, Burgdorff Realtors, ERA, and the real estate profession as a whole.
Thank you again for representing us and our home in such an exemplary and professional manner.
Sincerely,
Bob and Lorraine
WEST ORANGE
Dear Victoria,
Just want to tell you, and everyone in your office, how much we appreciate all you did to make the process of both selling our current home and purchasing our wonderful new so much easier... finding the perfect house is one thing – but making it all happen is another thing completely.
We're just "regular," working class folks. We've been absolutely blown away by the type of service you've provided us. I can't imagine that your million-dollar clients could do any better! When we saw the marketing job on our current home, we actually said, "hey, I'd live there!" Through your endless network of professional resources, we have felt very well "connected" to every type of structural expert, electrician, and inspector, and absolutely pampered with a complimentary "move in" catered dinner. Perhaps most importantly, at all times, we felt that you were sensitive to our own specific financial needs and concerns. You helped us to relax when you knew things would turn out fine, and you really got your hands dirty to advocate for us when negotiations were to be made.
We could go on and on, but just wanted you to know that we will forever recommend you. Please feel free to put this on your website (and frankly, you can add or change anything you want!!)
Again, thanks,
Erin and Denise
Dear Victoria,
Happy New Year! Russ and I just wanted to take a moment to thank you for showing us the area earlier this week. You were so patient with us and gave us so much terrific information! We are really looking forward to working with you to find a house. Please let us know what we can do in the upcoming weeks to continue to search. We’ll give you a call when we return to Chicago.
Thanks again for your help and support this week.
Take care,
Alexis & Russ Shield
Dear Victoria,
We wanted to thank you for doing a wonderful job in selling and marketing our home. You truly care about your clients, which is greatly appreciated.
Also, thank you for the beautiful painting of our home. What a perfect and great present! We love looking at it and remembering fondly our home, friends and neighborhood.
We will always recommend you to others and wish you much success in your career.
Please stay in touch!
Love,
Beth, Jon, Christina and Amanda Fligner
SOUTH ORANGE
Dear Victoria,
It was simply good fortune (for us) that we found you. You are one of the most dedicated and hard working persons that we have ever met. I cannot imagine going through this process without you, Victoria, guiding us through each step. You are always ahead of the game and you know just how to solve each challenge. Your wisdom and knowledge has taken the pain and stress out of this process. I can’t tell you how reassuring it is to know that you are on our side ensuring that everything will go smoothly and be done right. As I said, you have the uncanny ability to make us feel like we are your only client, and all of our needs, not matter how trivial, are your top priority despite the fact that y you work with so many different people. We look forward to many wonderful years on Tennyson Drive, and we know that your trusted contacts will help us deal with any problem that will arise. We look forward to (hopefully) luring some of our city friends to the area and recommending you. We can’t tell you how much we appreciate you, Victoria. Enjoy the rest of the summer and best wishes.
Jeanne and Marshall Simon
SHORT HILLS
Dear Victoria,
We wanted to thank you again for all of your hard work in getting us into our new home. We love that new house (especially me, and Ben is coming around) – this is definitely our forever house, and we are truly appreciative of all you have done to help us get here. We hope you’ll take time from your busy schedule to enjoy a night out in NYC – maybe you’ll even turn your phone off?
P.S. we bought the helicopter trip for 2, but they threw in a freebie. Hope you can use it!
Best wishes,
Doris Chang & Ben DeRosa
SHORT HILLS
Dear Victoria,
I can’t say enough about the positive experience that I had selling my home because of Victoria Carter and Burgdorff. My entire career has been in the service business; I am a study of exceptional service, competency and care. My experience with Victoria was one of the very best service experiences I have ever had. The caliber of everything she does should be held as “The Benchmark” for the industry and all sales associates. I have never felt so good about parting with the commission. She was worth more! Victoria exemplifies excellence, professionalism, integrity and sincere care.
I truly can’t say enough!
Thank you Victoria Carter.
Suzanne Hanna
MAPLEWOOD
Victoria,
Erin and I really want to thank you for everything you did to help us into our new home (our first home). I’ve known for 2 years that I would never need another real estate agent so it’s no surprise that everything was such a success and a joy!
Best wishes for a busy and successful summer.
Morrell & Erin
P.S.: I don’t know if you and your husband are fans of “Amarone”, but this wine will be very rich. The grapes are dried before pressing so the flavor is intense and quite different. Great with braised meats, game, lamb or anything else you might like…feel free to age up to 5-10 years (but not necessary).
Thanks again.
Morrell Marean
MAPLEWOOD
Dear Victoria,
Thank you so much for the beautiful painting of our beloved home. Although we have moved on to new surroundings, our memories of Maplewood will always be indelible.
Your strength and talent helped us to accomplish our goal.
We thank you for both the painting and your caring efforts.
Janice & Abe Bunis
MAPLEWOOD
Victoria,
Thank you for helping us sell our old home and for the beautiful framed picture and thoughtful card…Looking forward to keeping in touch.
Suzy & Jose Mendonca
SOUTH ORANGE
Victoria,
Thank you very much for the beautiful vase. We will find the perfect spot for it in our new home.
Wishing you and your family a wonderful holiday and a New Year filled with health, love and happiness.
Natalie and Matt Mills
MAPLEWOOD
Victoria,
Thank you so much for the framed drawing of our old house. It is beautiful and such a thoughtful and generous gift. We were very happy there and it is nice to have a memento.
We are settling into our new house, slowly but surely.
Hope all is well with you and your family.
Sincerely,
Kirstin Bucci, Andy and Audrey Labovitz
MILLBURN
Dear Victoria,
Thank you so much for the beautiful serving platter. We used it last night for our first official “party” with friends from Germany. The house is fabulous and we are having a great time making it ours. I hope you will come and visit us sometime. God luck with your work and thank you again for all you have done to help us make NJ “home”.
Love,
Leslie and Gernot Senke
MOUNTAINSIDE
Victoria,
Just wanted to write a quick note of thanks for helping us purchase our first home. Your people skills combined with your business skills are a perfect combination!! We will certainly refer anyone we know looking to buy in the area!
Love,
Shannon & Geff Gattest
WEST ORANGE
Dear Victoria,
Thank you for the beautiful watercolor. I am going to display it in my new home and it will remind me of happy times with the children. Thanks for being so thoughtful.
Fondly,
Jenny Chung
SHORT HILLS
Dear Victoria,
We wanted to thank you for the adorable outfit you sent for Jillian. It was very thoughtful.
We’re sure your “little man” has arrived by now and we look forward to meeting him. Give a call when you are up and about.
Thank you again,
Ilene & Mike Skara
LIVINGSTON
Dear Victoria,
Very, very belated thanks (and, apologies for our tardiness in sending them) for your very generous gift certificate to Basilico, and the wonderful champagne. We enjoyed the certificate on Valentine’s Day and the champagne for New Year’s Day. It is a pleasure to recommend our friends to you, as you are clearly able to find a perfect house for every price range.
We hope you and your children are doing well – thank goodness, spring is finally here – and to bump into you in Maplewood soon!
Many thanks again for your generous and delightful gift. It was a fabulous surprise!
Warmly,
Eric and Michael Salvato
MAPLEWOOD
To Whom It May Concern,
My husband and I would like to commend one of your agents, Victoria Carter for doing truly an outstanding job. Mrs. Carter listed our home in Union as well as sold us our home in Florham Park. Mrs. Carter should be cited for her professionalism and the manner in which she conducts herself.
She is an extremely knowledgeable source who was always willing to extend herself to answer any and all questions.
She should be praised for her diligence and her always returning telephone calls. Returning telephone calls is an extremely important attribute for it truly is very telling of the type of individual one is.
That is conscientious and tending to detail personality or slipshod and haphazard in their duties. Mrs. Carter is certainly the personification of a conscientious worker.
It is therefore without hesitation that we would enthusiastically recommend Mrs. Carter to any of our friends and family for their real estate needs.
Sincerely yours,
Mr. & Mrs. Victor Galente
FLORHAM PARK
Victoria,
Thanks for all your help! We love our new home.
The Nardella’s
MONTCLAIR
Victoria,
You think of everything! Without you this transition could have been a nightmare. Your attention to detail and ability to troubleshoot better than Washington, made the move to our new home go as smooth as possible.
Thank you for every little thing…dinner for two, how thoughtful! The magazine subscription will come in handy with all my redecorating and the watercolor is beautiful and will always bring such warm memories of our 1st home.
Thank you so much,
Tara & Ernie
MAPLEWOOD
Dear Victoria,
Thank you for your determination and perseverance in finding a home for me. I know there were many challenges along the way but your professionalism continued through, around and over the roadblocks.
The vase is beautiful and will be a compliment to my new designer wall colors. My family enjoyed the delicious dinner. My experience with you has been memorable and I will eagerly refer you to my friends and family.
Moreover, I’m very impressed at the speed you were able to find me great tenants. Thanks again for all your support. I hope that we will have many opportunities to work together again. I’m already thinking about my next purchase.
Best Wished,
Nnea David
MAPLEWOOD
Dear Victoria,
I was at our Maplewood house this morning thinking of you and wanted to rite you a note of thanks. The house is really wonderful and you were instrumental in making it all happen.
You have a great combination of professionalism, warmth, and good humor. We felt we were in capable hands during the entire process. We experienced care, respect, and enthusiasm. Thank you for a terrific experience.
Very fondly,
Amy M. Ziebarth
MAPLEWOOD
Victoria’s years of experience, coupled with her immense expertise, enabled us to navigate the changes in the marketplace. Without her assistance we would never had been able to sell our home as quickly as we did, nor would we have realized the price we received. Her advice was invaluable.
Sam Rosenfarb
LIVINGSTON
Dear Victoria,
It is with particular pride that I congratulate you on the exceptional work and skill that have put you among the best of the best of NRT’s real estate professionals. Your gross commission income for the third quarter of 2006 placed you in the top 1,000 NRT associates out of 64,000 – a special achievement by any measure.
Not every real estate professional can deliver the service and dedication that NRT associates do – but even among this industry-leading group not every associate can reach the heights of accomplishment you have.
To produce so impressively in a changing and always competitive market is a testament to your ability in business and your effectiveness at encouraging trust and enthusiasm among customers.
You are a credit to our profession, a prime resource for your clients and a valued member of the NRT family. I thank you for your effort and wish you all the best in future success.
Sincerely,
Bruce Zipf
